RETURN POLICY
At Pure Liquid Supplements, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy.
To be eligible for a return, the product must be unopened, unused, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, please email us at info@pureliquidsupplement.com. Please note that you will be responsible for paying the shipping costs for the return. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will refund the purchase price to your original method of payment within 10 business days.
EXCHANGES
Unfortunately, we do not offer exchanges at this time. If you need to exchange a product, please return the item according to our return policy and place a new order.
EUROPEAN UNION 14 DAY COOLING OFF PERIOD
If you reside in the European Union, you have the right to cancel your order within 14 days of receiving it. To initiate a cancellation, please email us at info@pureliquidsupplement.com. You will be responsible for paying the shipping costs for the return. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will refund the purchase price to your original method of payment within 10 business days.
REFUNDS
If your return is approved, we will initiate a refund to your original method of payment. You should see the refund in your account within 5-10 business days, depending on your bank's processing time.
If you have any questions or concerns about our return policy, please do not hesitate to contact us at info@pureliquidsupplement.com.
